Used with care and experience, the telephone is a powerful medium for building lasting relationships with donors.

CSDM telephone fundraising programmes bring together the following elements:

1. In-house call centre that integrates fully with direct mail programmes
2. Small or large charities - no set up fee
3. Understanding of the client's cause, strengths and core messages.
4. Scripting and caller briefing ensuring clients' brand values are communicated
5. Overnight phone number lookup, TPS cleaning.
6. Direct debit or one-off cash ask campaigns are equally successful
7. Donor reactivation campaigns are effective
8. Pledges followed up same day by the callers themselves